Have a question, ran into a problem, or want to share feedback? Our support team is ready to help. The fastest way to reach us is by email.
support@meslingo.ai
Email us at support@meslingo.ai and we'll get
back to you as soon as we can — typically within 1–2 business days.
What to include in your email
To help us resolve your issue faster, please include as much of the following as you can:
- The email address linked to your Meslingo account
- Your device and operating system (e.g. iPhone 15, iOS 18 / Pixel 8, Android 15)
- The Meslingo app version (find it in Settings)
- A clear description of what happened, and screenshots or a screen recording if possible
What we can help with
- Account, sign-in, and password issues
- Membership (Pro / Pro+), AI Points, and billing questions
- Bug reports and crashes
- Feature requests and general feedback
Before you email
For account, billing, and privacy details, you may find answers in our Privacy Policy and Terms of Service. Subscriptions purchased through the App Store or Google Play are managed in your store account settings.
Thanks for using Meslingo — we read every message and truly appreciate your feedback.